Air New Zealand to introduce GX inflight Wi-Fi in 2017

An Air New Zealand Airbus A320neo. Image: Airbus.
An Air New Zealand Airbus A320neo. Image: Airbus.

Air New Zealand says it will begin rolling out Inmarsat’s GX Aviation Ka-band inflight Wi-Fi on its jet services in 2017.

Chief Executive Officer Christopher Luxon announced at a media and travel trade event in Sydney that flights between Australia and New Zealand would be the first to receive connectivity.

Luxon said: “Air New Zealand is in the final stages of commercial negotiations with Inmarsat and Panasonic Avionics with internet connectivity to be supplied by Inmarsat’s new Global Xpress GX Ka-band satellite constellation and integrated with Air New Zealand’s in-cabin Panasonic Avionics technology.

“Proving flights will begin in the second half of 2017 and world-class internet services progressively available on Tasman, Pacific Island and long haul jet fleets from the end of next year.”

Domestic New Zealand jet services are likely to offer a Wi-Fi service from 2018.

Air New Zealand Wi-FI

“Given Air New Zealand operates some of the longest flights in the world, and in oceanic areas where there has historically been poor quality satellite service, we have patiently worked with partners until comfortable that a service which meets the high expectations of our customers is available,” Luxon said.

“Proving flights on a partner company test aircraft have now given us the confidence to introduce what we believe will be the world’s most reliable inflight connectivity. Customers will be able to use their social media channels, stay on top of emails and browse the internet.

“Our new system will also allow us to enhance real time features within our state-of-the-art inflight entertainment system as well as providing our flight crew with an enhanced ability to manage customer requests related to their ground travel.”

Chief Digital Officer Avi Golan says Air New Zealand is committed to enhancing customer journeys by leveraging the latest technology in the air and on the ground.

“We are working to bring digital innovations to every step of the customer journey and it will be exciting to see inflight wifi come to life for customers right across the Air New Zealand global network,” Mr Golan said.

Air New Zealand expects to release details of the operating business model in the first half of 2017.

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