Satcom Direct (SD) now has its inflight connectivity and avionic products flying on more than 7,000 business aircraft around the world.
Speaking at SD’s UK offices in Farnborough ahead of Ebace, Michael Skou Christensen, Satcom Direct’s Managing Director, EMEA, said it is now the world’s largest business aviation service provider.
“We have more than 400 employees in 16 locations with account managers around the world,” Skou Christensen said. “Our aim is to be within three hours flying time of all of our customers.”
The company specialises in providing inflight connectivity services to VVIP and head of state (HoS) aircraft, plus is a direct contractor to the US Department of Defense (DoD).
With its main headquarters in Florida, USA, and an international office at Farnborough Airport, UK, it also has a hub in Geneva for its wide-body applications.
Skou Christensen said: “SD is celebrating its 20-year anniversary this year at Ebace in Geneva. To stay ahead of the game for that long is unique.”
In 2016 it added two new satellite offerings to its portfolio – Inmarsat’s Ka-band Jet ConneX and Panasonic’s Ku-band solution for business aviation and government customers.
Satcom Direct acquisitions
SD’s acquisitions in 2016 included Comsat (with two teleports on the ground in the US); AircraftLogs (which is now integrated with SD Pro); and TrueNorth Avionics, with its cabin communications solutions and advanced comms systems for VIP and VVIP aircraft, including routers, telephony and handsets.
“With our Satcom Direct Router (SDR) and TrueNorth on board we now have an interface with everything else on the aircraft. Adding TrueNorth to our family allows us to cover everything from the smallest to the largest HoS aircraft,” Skou Christensen said.
SD’s training division also offers four courses covering satcom fundamentals (two courses for Foundation and Troubleshooting), crewmember networking and connectivity, and Aero IT certification (AeroCNCT).
It also takes cybersecurity very seriously and has its own state-of-the-art data centre in Florida.
“A lot of the information being sent over satellite link is highly delicate. So the risk of having no control of the data over that link to the aircraft is a no go,” said Skou Christensen. “We can offer full data security and peace of mind right the way through the chain.”
SD says it will be offering complimentary cybersecurity compliance consultations to show visitors at Ebace. It has also promised a number of new product announcements at the show.