Japan Airlines (JAL) is now providing free inflight connectivity throughout the entire flight to customers flying on domestic routes.
JAL originally launched its inflight internet in July 2014 as a paid-for service, but will now offer it free of charge.
Inflight video programmes, such as sports, cooking, music and cartoons, are also available for free on Wi-Fi equipped flights, and can be streamed on customers’ own Wi-Fi devices.
The inflight connectivity service is available on all JAL and JTA (Japan Transocean Air, a subsidiary of the JAL Group) domestic routes operated by Wi-Fi equipped aircraft.
It says the free internet service is not available for international aircraft equipped with Wi-Fi, which are operated on selected domestic routes
A “FREE FLIGHT PASS” button appears on the portal page after customers connect to the inflight Wi-Fi on applicable flights.
The inflight connectivity service, provided by a Gogo Ku-band satellite system, is available from five minutes after take-off until five minutes before landing.
Gogo’s inflight connectivity service went live onboard Japan Airlines in June 2014.
The Gogo Wi-Fi service was first available on three Boeing 777-200 SKY NEXT aircraft. This also included Gogo Vision – Gogo’s wireless in-flight entertainment service.
JAL announced in February 2017 that it intended to offer passengers on domestic flights free internet access until 31 August 2017. The airline had previously offered 15 minutes of free Gogo in-flight internet access, but that has now been extended on all JAL’s domestic aircraft.
Gogo confirmed that subsidiary JTA has committed to receiving its 2Ku solution.
In May 2016 Gogo and SKY Perfect JSAT Corporation, Asia’s leading provider of satellite services, announced that the two companies had entered into partnership for increased Ku-band satellite connectivity over Japan.
Gogo leverages the JCSAT–5A satellite high throughput beam to increase capacity, which means better performance for its service to JAL.
Gogo holds Supplemental Type Certificates (STCs) from the FAA, and certificates from the Japanese Civil Aviation Bureau, for connectivity equipment on all aircraft types in JAL’s domestic service, including JAL Boeing 737-800, 767-300,777-200 and 777-300 aircraft.