Gogo has been selected by Alaska Airlines to install its Gogo 2Ku Ku-band inflight connectivity solution on its entire Boeing and Airbus fleet.
Gogo says 2Ku delivers an internet experience comparable to what guests have on the ground, including the ability to stream video from the most popular streaming video services.
Gogo says it also offers global coverage via a number of satellites, which means guests onboard Alaska Airlines aircraft will have service from gate-to-gate nearly everywhere these aircraft fly, including traveling over the ocean to popular destinations like Hawaii, Mexico, and Costa Rica.
Michael Small, Gogo’s President and CEO, said: “We are excited to partner with Alaska Airlines to bring their guests a new onboard connectivity experience with 2Ku.
“2Ku is the leading inflight internet solution on the market today in terms of bandwidth delivered to each guest’s device, coverage and reliability.
“We have market leading satellite capacity with the ability to continually add more to meet growing demand. We continue to innovate and improve the technology to make sure 2Ku will keep Alaska ahead of the technology curve.”
Andrew Harrison, Chief Commercial Officer at Alaska Airlines, said: “We conducted an extensive review to find a satellite Wi-Fi solution that has a proven track record with commercial airlines and will meet our guest’s expectations for what they want to do in the air today, but will also continue to meet their needs in the future.
“Our guests will soon be able to connect in the air, just as they do out and about on the ground helping make their travel time more relaxing and productive – whether that’s scrolling through Facebook, checking email, or watching what’s trending on YouTube.”
2Ku will give Alaska’s guests a seamless experience across their Boeing and Airbus fleet.
Alaska Airlines will be disclosing pricing for the inflight connectivity closer to the service launch.
Gogo’s 2Ku service will be installed on Alaska Airlines’ Boeing 737 aircraft beginning in the first half of 2018, with 40 to 50 planes expected to be completed by the end of the year.
The remainder of Alaska and Virgin America’s mainline fleet will be fully satellite-equipped by early 2020.
In addition to installing 2Ku, Alaska also announced today that it will now offer free chat with Gogo Messaging Pass on flights operated by Virgin America – a benefit already available to guests flying on Alaska.
With Free Chat, guests flying with Virgin America can now use iMessage, WhatsApp, and Facebook Messenger on their smartphones to send greetings from 35,000 feet – for free.
Alaska was the first U.S. airline to offer a dedicated Free Chat service and, since its introduction, it says more than one million passengers have used it to stayed connected on their Alaska flights.