The Eurowings Airbus fleet is to get the airline’s WINGS Connect inflight connectivity service from February.
This will allow Eurowings passengers to go online during the flight, surf the Internet and use communication or streaming services.
During the launch, every passenger will be given the chance to try out 10 minutes of free Internet connection. There are currently 30 aircraft equipped with live in-flight Internet, which will be gradually rolled out to further aircraft.
Eurowings will offer high-speed access to the Internet on almost all its routes and will be the first low-cost airline to use satellite operator Inmarsat’s GX Aviation inflight broadband system for this.
Last year, the airline launched with a free trial period on selected aircraft.
As of February, there will be another 30 aircraft in the Airbus A320 family with Internet connection in the Eurowings fleet. In the coming weeks, it should be possible to surf above the clouds on more than 70 aircraft.
Passengers will then be able to choose between three Internet packages: Connect S, just with with messaging for EUR 3.90 per flight; Connect M (surfing, including films and series) for EUR 6.90 per flight, and Connect L (streaming, including films and series) for EUR 11.90 per flight.
Eurowings says the introduction of the WINGS Entertainment in-flight entertainment system has been a “resounding success” so far with many passengers already using their own mobile devices, such as smartphones, tablets and laptops, for entertainment on their Eurowings flight.
Eurowings offers in-flight Internet jointly with technology partner Inmarsat. It is based on the latest broadband satellite technology (Ka-band) and, with Inmarsat’s Global Xpress (GX) network, provides seamless and reliable coverage on short and medium haul flights.
For this, Inmarsat works with the German telecommunications company, Deutsche Telekom. Lufthansa Technik is responsible for installing the systems and components and also for licensing the system.
It can fit the entire Airbus A320 family of the Lufthansa Group’s airlines with the latest Ka-band satellite technology in just four days per aircraft.
By spring, nearly 185 aircraft are expected to have been equipped throughout the Group. Lufthansa Systems is providing the technical infrastructure for the Internet connection on board, such as the WLAN network. This was also good news for Honeywell Aerospace, which provides the fuselage-mounted antenna and hardware for GX.
Oliver Wagner, CCO of Eurowings says: “Eurowings has always been one of the industry’s technology leaders. We are the first low-cost airline to offer our passengers a leading in-flight entertainment system paired with broadband Internet. So the collaboration with Inmarsat for Internet access is a logical conclusion.
“Technically speaking, the company has developed what is currently the most innovative and most powerful solution available. Our customers can now look forward to high-speed Internet on board our aircraft in the coming weeks.”
The packages offered are based on an in-depth investigation of passengers’ requirements. They follow the Eurowings philosophy of offering passengers exactly what they need.
Buying the Internet pass should be quick and easy and using the service on the customer’s own mobile device is designed to be fast and intuitive. On the entertainment portal, Eurowings has also provided information for the upcoming trip with a high user value. There are tips, for example, on restaurants, events, excursions and local transport at the destination airport.
“We are delighted that Eurowings has become the first low-cost airline in the world to enter commercial service with GX Aviation,” said Sean Lund, Inmarsat Aviation’s Commercial Vice President. “This is a significant milestone for Inmarsat, Eurowings and most importantly, for the passengers that now have access to world-class broadband onboard their flights.
“They are now able to send and receive messages, browse the internet, stream videos and more, with different packages available to suit their individual requirements.”