Viasat signs new contract for IFC with United Airlines

ViaSat's Don Buchman.
ViaSat’s Don Buchman.

Viasat has announced a new contract with United Airlines (UAL) to bring its latest generation in-flight entertainment and connectivity (IFEC) system to more than 70 aircraft, including at least 58 of United’s new Boeing 737MAX aircraft.

Viasat says it will serve as the direct in-flight internet service provider to United, deploying its most advanced IFEC system, in order to provide United customers access to fast, reliable internet connections from the air — for accessing their favourite websites to connecting with key business applications such as a corporate VPN and secure email.

Its IFEC system will also power United’s Private Screening entertainment option, which offers customers access to hundreds of entertainment titles from its on-board library direct to their own devices.

Don Buchman, Vice President and General Manager, Commercial Aviation, Viasat, said: “We’re pleased to expand our relationship with United, now providing direct internet and entertainment services to them and their customers.

“We’re focused on optimising customer satisfaction through great connectivity and entertainment. Our goal is to ensure United’s customers are fully connected and enjoying their on-board connectivity and entertainment experiences.”

United will tap into the company’s high-capacity Ka-band satellite system, which will include the ViaSat-1, -2 and -3 satellite platforms.

These will enable Viasat to deliver a fast, high-quality in-flight internet service to each connected device on the aircraft. The technology will allow United to deliver dependable internet connections gate-to-gate and perform over-the-air content uploads to its on-board entertainment system, ensuring its library has the most current content available.

Over the coming months, United will begin installing Viasat’s IFEC system on its airframes, demonstrating its commitment to the on-board customer experience.

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