Emirates wins three Passenger Choice Awards at APEX Asia

Passenger using a laptop on board an Emirates aircraft
A passenger using a laptop in flight. Image: Emirates.

Emirates received three Regional Passenger Choice Awards for Best Inflight Wi-Fi in the Middle East, Best Entertainment in the Middle East, and the Best Overall Experience in the Middle East at the 2018 APEX Passenger Choice Awards ceremony held during APEX Asia in Shanghai, China.

Emirates says it has invested heavily to provide inflight connectivity and Live TV on board.

Today, more than 70% of all Emirates’ aircraft offer Live TV, including all its Boeing 777-200LR and 777-300ER fleet. Wi-Fi connectivity is available on over 98% of the fleet, including all A380s, 777-300ERs and 777-200LRs.

Emirates and Thales have also signed an agreement to equip the airline’s Boeing 777X fleet with next-generation broadband inflight connectivity using the Inmarsat GX Aviation global network with Honeywell’s fuselage-mounted antenna.

The airline says the partnership will give its customers best-in-class connectivity on its Boeing 777X aircraft due for delivery starting in 2020.

Emirates and Thales also have a multi-million dollar deal in place to fit its Boeing 777X fleet with a Thales AVANT inflight entertainment system.

Emirates offers customers in all cabin classes 20Mb of free Wi-Fi data, and each month nearly one million passengers connect while inflight.

As part of its recent expansion of the Wi-Fi offering on board, Emirates Skywards members now enjoy special benefits depending on their membership tier and class of travel, including free Wi-Fi when travelling in First Class or Business Class.

The Passenger Choice Awards, created by the Airline Passenger Experience Association (APEX), invites air travellers from around the world to rate their recent in-flight experiences using a five star scale in five categories.

More than 500,000 flights were rated by passengers from around the world, with the ratings from the subcategories being used to determine the Passenger Choice Awards.

The Regional Passenger Choice Awards for Asia, Africa and the Middle East were announced at APEX Asia, with the awards for Europe and the Americas being awarded at other APEX events.

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